Frequently Asked Questions

You can book a package directly through our website by selecting your preferred package and following the checkout process. We accept major credit cards and bank transfers.

Yes, you can modify your booking up to 14 days before the event date. Changes may be subject to availability and additional fees.

Our hospitality packages include VIP access to designated areas, premium seating, complimentary food and beverages, and exclusive merchandise. Specific inclusions vary by package.

Yes, we offer group discounts for bookings of 10 or more people. Contact our sales team for custom group pricing and arrangements.

We accept Visa, Mastercard, American Express, and bank transfers. All payments are processed securely through our encrypted payment system.

Package prices are all-inclusive. However, personal expenses, additional beverages beyond the package allowance, and optional activities may incur extra charges.

Refunds are available according to our cancellation policy. Full refunds are available up to 30 days before the event, with partial refunds available up to 14 days before.

The UCI Road World Championships Kigali 2025 will take place from September 21-28, 2025. Different events occur on different days throughout the week.

The championships will be held across various locations in Kigali, with the main hub at the Kigali Convention Centre and routes throughout the city.

Transportation between major hotels and event venues is included in most packages. Detailed transportation schedules will be provided closer to the event date.

Bring comfortable clothing, sun protection, and your booking confirmation. All other amenities are provided as part of your package.

We partner with premium hotels in Kigali to offer accommodation packages. You can add accommodation to your booking or arrange it separately.

Most visitors can obtain a visa on arrival or apply for an e-visa online. Check with the Rwanda Immigration website for specific requirements based on your nationality.

September is during Rwanda's dry season with pleasant temperatures averaging 20-25°C (68-77°F). It's ideal weather for outdoor events.